As we all navigate these difficult circumstances, we want to communicate clearly to all our clients that there will be significant changes on how funeral services are conducted in the days and weeks ahead which we will update in line with government advice and legislation.
We will continue to operate with the highest standards of care, compassion and empathy as normal, however, in line with the current social distancing and self-isolation guidelines we have received, we will need to make changes on how we undertake our funeral practices.
In caring for bereaved families, we will do everything we can possibly do for you and your loved ones with due care, compassion and dignity to all. We know that this crisis may, unfortunately, limit the type of service we can provide, however, we are committed to reduce the spread of this virus in line with government restrictions.
As such, we must all work together to achieve this and our utmost priority is to provide a duty of care to bereaved families, our staff, our own families and the wider community.
Funeral services will currently continue to take place for all, however, these may be curtailed and will be dependent on the individual circumstances of each family. In line with current government guidance, we will work with families of all faiths and none, to provide a fitting and loving service for your loved one.
At present, funeral services will have limited mourners in attendance and these services should be classified as “Private Funerals”. Messages of sympathy for families can be published through https://www.funeralguide.co.uk/obituaries.
We will be advising all families to make their homes “Strictly Private” to limit the number of visitors.
At this time, all hand-shaking and physical contact should be avoided for the safety of all concerned.
In certain circumstances, family funeral arrangements may need to be made with families via a telephone conversation or video conferencing and electronic means.
In these unprecedented times, we would like to reassure everyone that we will do everything we can and more to support and help you through this very difficult period.
Should any family have any concerns or questions, hopefully these guidelines will enable you to respond whilst appreciating the circumstances we are all experiencing.
We will continue to monitor and update these guidelines as the situation evolves and as we receive new government guidelines.
Each and everyone of you is in our thoughts and prayers. Please understand that we too are finding it very difficult not to be able to offer physical solace at this time, however, we hope our ongoing commitment to caring for you at your time of need is evident in our words and actions.
From all the team at Anderson Maguire Funeral Directors