The funeral planning company will send you all your funeral plan documents in a handy folder, a brochure, details of your chosen plan together with a covering letter confirming your payment method and total cost of the plan.

If you are making a single payment within 28 days of purchase the funeral planning company will send you a funeral plan guarantee certificate. This will confirm your plan details and that there will be no more to pay for the funeral director’s services itemised.

For instalment plan customers, your pre-payment plan will be confirmed and the guarantee certificate will be issued when it is fully paid.

The guarantee certificate comes complete with practical information for your relatives or executor on what they should do at the time of the funeral, your personal wishes and where your important documents are kept.